Privacy Policy
Article 1 (Purpose)
TetherChain (hereinafter referred to as the “Company”) establishes this Privacy Policy (hereinafter referred to as the “Policy”) to protect the information of individuals (hereinafter referred to as “Users” or “Individuals”) who use the services provided by the Company (hereinafter referred to as the “Company Services”) in accordance with the Personal Information Protection Act, the Act on Promotion of Information and Communications Network Utilization and Information Protection, Etc. (hereinafter referred to as the “Information and Communications Network Act”), and other related laws, and to promptly and smoothly handle complaints related to the protection of personal information of service users.
Article 2 (Principles of Personal Information Processing)
The Company may collect personal information of users in accordance with relevant laws related to personal information and this Policy, and the collected personal information may be provided to third parties only with the consent of the individual. However, in cases where it is legally compelled under the provisions of laws, the Company may provide the collected personal information of users to third parties without the prior consent of the individual.
Article 3 (Disclosure of this Policy)
The Company discloses this Policy through the homepage of the Company or a linked screen from the homepage to enable users to easily check this Policy at any time. The Company ensures that users can easily check this Policy by utilizing font size, color, etc., in accordance with the first paragraph.
Article 4 (Amendment of this Policy)
This Policy may be amended in accordance with changes in laws related to personal information, guidelines, notices, or policies or content changes of the government or Company services. When amending this Policy pursuant to the first paragraph, the Company announces it through one or more of the following methods:
- Posting on the notice section of the internet homepage operated by the Company or through a separate window
- Notice through written documents, facsimile transmission, electronic mail, or similar methods to users The Company announces the notice pursuant to the second paragraph at least 7 days prior to the effective date of the amendment to this Policy. However, in cases of significant changes in user rights, the Company announces it at least 30 days prior to the effective date of the amendment.
Article 5 (Information for Membership Registration)
The Company collects the following information for user membership registration for the Company Services: Mandatory Collection Information: Email address, password, and nickname Optional Collection Information: Exchange name, Exchange UID
Article 6 (Information for Providing Company Services)
To provide the Company’s services to users, the Company collects the following information:
Mandatory Collection Information: Email address
Article 7 (Information for Service Use and Confirmation of Improper Use)
For statistical analysis of user service usage and confirmation/analysis of improper use, the Company collects the following information related to user service usage. (Improper use refers to actions such as repeatedly rejoining after withdrawal, repeated purchase and cancellation of products, etc., aimed at unlawfully obtaining economic benefits such as discount coupons and event benefits provided by the Company, actions prohibited by terms of service, identity theft, and other unlawful actions.)
Mandatory Collection Information: Service usage records
Article 8 (Methods of Personal Information Collection)
The Company collects the personal information of users through the following methods:
The method by which users input their personal information on the Company’s website The method by which users input their personal information through services provided by the Company outside of the Company’s provided homepage, such as applications The method by which users input their personal information during the process of using the Company’s services, such as inquiries to customer service or activities on bulletin boards
Article 9 (Use of Personal Information)
The Company uses personal information for the following purposes:
Necessary for operating announcements and other Company operations For responding to inquiries and handling complaints to improve services for users To provide Company services To prevent and sanction acts that hinder the smooth operation of services, including measures against members violating laws and Company terms, and improper use actions For marketing purposes such as event and campaign notifications
Article 10 (Retention and Use Period of Personal Information)
The Company retains and uses personal information for the period necessary to achieve the purpose of collecting and using personal information. However, despite the preceding paragraph, the Company retains records of improper service usage for up to 1 year from the time of member withdrawal for the purpose of preventing improper registration and use.
Article 11 (Retention and Use Period of Personal Information According to Laws)
The Company retains and uses personal information as follows according to related laws:
Under the Act on Consumer Protection in Electronic Commerce, Etc.: Retention information and retention period Records of contract or subscription withdrawal: 5 years Records of payment and supply of goods, etc.: 5 years Records of consumer complaints or dispute resolution: 3 years Records of display and advertisement: 6 months Under the Communications Privacy Act: Retention information and retention period Website log records: 3 months Under the Electronic Financial Transactions Act: Retention information and retention period Records of electronic financial transactions: 5 years Under the Act on the Protection and Use of Location Information Records of personal location information: 6 months
Article 12 (Principle of Personal Information Disposal)
The Company promptly disposes of personal information when it is no longer needed for the purpose of processing personal information, expiration of the retention and use period, etc.
Article 13 (Personal Information Disposal Procedure)
Information that users have entered for membership registration, etc., is transferred to a separate database (or filing cabinet in the case of paper documents) after achieving the purpose of processing personal information and is stored for a certain period according to internal policies and other relevant laws (refer to retention and use period), and then disposed of. The Company disposes of personal information for which the disposal reason has occurred through the approval process of the personal information protection manager.
Article 14 (Method of Personal Information Disposal)
The Company uses technical methods that make it impossible to reproduce records for electronic files and shreds or incinerates paper-printed personal information for disposal.
Article 15 (Measures for Sending Advertising Information)
When sending advertising information for commercial purposes using electronic transmission media, the Company obtains explicit prior consent from users. However, the Company does not obtain prior consent in the following cases: When the Company intends to send advertising information for commercial purposes related to the same goods, etc., as those traded through a transaction relationship within 6 months from the date of termination of the transaction When a telephone solicitor under the Act on Door-to-Door Sales, Etc., notifies the recipient of the collection source of personal information and solicits by telephone Notwithstanding the preceding paragraph, the Company does not send advertising information for commercial purposes in cases where the recipient expresses refusal or withdraws prior consent and notifies the result of refusal and consent withdrawal. When sending advertising information for commercial purposes using electronic transmission media between 9 p.m. and 8 a.m. of the following day, the Company obtains separate prior consent from the recipient, notwithstanding the first paragraph. When sending advertising information for commercial purposes using electronic transmission media, the Company specifies the following items in detail in the advertising information: Company name and contact information Indication of matters regarding refusal of reception or withdrawal of consent The Company does not take any of the following measures when sending advertising information for commercial purposes using electronic transmission media: Measures to avoid or interfere with the refusal of reception or withdrawal of consent by the recipient Measures to automatically generate recipient contact information such as telephone numbers or email addresses by combining numbers, symbols, or characters Measures to automatically register telephone numbers or email addresses for the purpose of sending advertising information for commercial purposes Various measures to conceal the identity of the advertising information sender or the origin of the advertising transmission
Article 16 (Protection of Personal Information of Minors)
For the protection of personal information of minors under the age of 14, the Company allows membership registration only for users aged 14 or older. Despite paragraph 1, if a user is under the age of 14, the Company obtains consent for the collection, use, and provision of personal information of the child from the legal guardian of the child. In the case of paragraph 2, the Company additionally collects the legal guardian’s name, date of birth, gender, duplicate registration verification information (ID), and mobile phone number.
Article 17 (Access to Personal Information and Withdrawal of Consent)
Users and legal guardians may at any time inquire about or modify their registered personal information and request withdrawal of consent for personal information collection. To withdraw consent for the collection of registration information, etc., users and legal guardians may contact the personal information protection manager or the person in charge in writing, by phone, or via email, and the Company will promptly take measures.
Article 18 (Changes to Personal Information and Others)
Users may request correction of personal information from the Company through the methods stated in the preceding Article. Until the correction of personal information is completed, the Company will not use or provide the incorrect personal information and will promptly notify the results of the correction to any third party to whom the incorrect personal information has already been provided.
Article 19 (User Responsibilities)
Users must keep their personal information up to date, and the responsibility for problems arising from inaccurate information input by users lies with the users themselves. In cases of membership registration using another person’s personal information, the user may lose their membership qualification or be punished under related personal information protection laws. Users are responsible for maintaining the security of their email addresses, passwords, etc., and may not transfer or lease them to third parties.
Article 20 (Installation, Operation, and Refusal of Personal Information Automatic Collection Devices)
The Company uses cookies to store and periodically retrieve user information to provide individualized customized services. Cookies are small pieces of information sent by the server (http) operating the website to the user’s web browser (including PCs and mobile devices) and may also be stored in the user’s
storage space. Users have the option to choose whether to allow cookie installation. Therefore, users can either allow all cookies, confirm each time a cookie is stored, or refuse all cookies by setting options in their web browsers. However, if cookies are refused, some services provided by the Company that require login may be difficult to use.
Article 21 (Method of Designating Cookie Installation Allowance)
Users can set options for allowing or blocking cookies through web browser settings.
Edge: Settings menu in the upper right corner of the web browser > Cookies and site permissions > Manage and delete cookies and site data Chrome: Settings menu in the upper right corner of the web browser > Privacy and security > Cookies and other site data Whale: Settings menu in the upper right corner of the web browser > Privacy protection > Cookies and other site data
Supplementary Provisions
Article 1 This Policy shall enter into force on December 15, 2023.
